New Case Management System for The Dental Association
Blue Dock has developed a new tailored Case Management System on SharePoint and Office 365 for The Dental Association’s members and clinics.
There has been a focus on a high level of safety as the case management system consists of both clinics and members where some information must be available to clinics but not for members and vice versa. It has therefore been important to have clear user rights.
By using SharePoint and Office 365, it has been possible – in an easy and user-friendly way – to create these user rights specifically for the Dental Association, which they can manage for the future.
We have integrated the Case Management System with the ERP-system in order to extract information from members and thereby streamline the Case Management process. Additionally, the company can now open and co-author documents, track relevant KPI’s in the case processes, communicate for all clinics as well as internally in each clinic.
The benefit of using SharePoint for at Case Management System is that you can customize everything for the company’s processes – design as well as functions. This is rarely the case with online standardized solution and is often the reason why most companies does not succeed with their new Case Management System.
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